CX Innovation 2021 covers the latest trends and practices across the CX field in retail and consumer goods industry. The 3 dynamic days comprise of 6 Streams, 2 Interactive
Panels, 1 Pre-event Workshop, 1 Concurrent Closed-door Meeting, CX Innovation Brand Night, Innovator of the Year Awards Ceremony and Innovation Lab, with a view to creating a diverse and valuable learning platform and social occasion for brands.
+86 21 6840 7631 cxinnovation@cdmc.org.cn http://www.cdmc.org.cn/
AGENDA
PRE-EVENT ACTIVITY - Oct. 20
PM
Case sharing from brands
Group discussion and demonstration
DAY ONE - Oct. 21
AM
Macroeconomic environment, industry trends, new consumers, new formats, business model transformation, digitalization, cultural and organizational revolution, sustainable development
PM
Cosmetics, personal care, household cleaning, food & beverages, alcohol & drinks, maternal & infant, etc.
Apparel & shoes, 3C, consumer electronics, home appliances, furniture household, etc.
Please register in advance to reserve your seat.
CX Innovation Cases of the Year Rankings Announcement and Dinner
DAY TWO, Oct. 22
AM
Digital, omni-channel, new technology, private domain, DTC, personalization, social commerce
中文版